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6pcs Natural Matatabi Cat Stick Mint Caught Bite Excited Rods Silvervine For Cat Teeth Cleaning Treating Pet Supply Cat Toys
$2.97
Description
- Battery Included: no
- whether electrical: No
- High-concerned chemical: None
- Is Smart Device: no
- Toys Type: Catnip Toys
- Material: Wood
- Origin: Mainland China
- Type: cats
- CN: Guangdong
Reviews (8)
8 reviews for 6pcs Natural Matatabi Cat Stick Mint Caught Bite Excited Rods Silvervine For Cat Teeth Cleaning Treating Pet Supply Cat Toys
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Shipping and Delivery
30-Day Return & Exchange Policy
Thank you for shopping at Silkhare. We want you and your furry friends to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.
1. Return Window
You have 30 calendar days to return or exchange an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Eligibility & Exceptions
Eligible Items: Unopened pet supplies, unused lifestyle products, and items with original tags/seals intact.
Non-Returnable Items: For health and hygiene reasons, items that have been opened, used, or showing signs of pet wear/saliva (such as used oral care products or chewed toys) cannot be returned unless they arrived damaged or defective.
3. Return Shipping Fees
Defective or Wrong Items: If the return is due to our error (e.g., you received a damaged, defective, or incorrect item), Silkhare will provide a prepaid return shipping label, and we will cover all shipping costs.
Buyer’s Remorse: If you are returning an item due to a change of mind, incorrect size selection, or because your pet dislikes it, you will be responsible for paying your own return shipping costs. Shipping costs are non-refundable.
4. How to Initiate a Return
Contact our customer support team at lihaibo069@gmail.com with your Order Number and the reason for the return.
Our team will review your request within 24–48 hours and provide the return shipping address and instructions.
Pack the item securely and ship it back to us using a trackable shipping service.
5. Refunds & Processing
Once we receive and inspect your returned item, we will send you an email to notify you that we have received it.
If your return is approved, we will process your refund immediately.
The credit will automatically be applied to your original method of payment (PayPal, Credit Card, etc.) within 5–7 business days, depending on your bank's processing time.
6. Contact Us
If you have any questions on how to return your item to us, feel free to contact us at:
Email: lihaibo069@gmail.com
Business Hours: Mon–Fri, 9:00 AM – 5:00 PM (EST)
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AliExpress Shopper –
My cats love these sticks so it’s an excellent treat for them.
AliExpress Shopper –
These sticks are great for cats.
The thugs almost tore the envelope out of my hand.
They smell a bit like hay to me, but super great for the cats.
3 I therefore had to distribute immediately and could only photograph 3 more.
I will definitely order more of that.
s***r –
My cats go crazy for these sticks! They love it and throw the sticks all over the house.
Very nice to see how happy they are with it 🙂
m***r –
Perfect, my cat is delighted with the sticks.
AliExpress Shopper –
My 2 cats love them! I will re order for sure!
A***n –
Could have been sealed better and packaged better, but my cats love these specifically
AliExpress Shopper –
My cat went crazy when she smelled it. The truth is that it’s a very good product; she’s not addicted to matatabi, but when she finds it, it becomes her favorite toy.
AliExpress Shopper –
Good